Naga889 Privacy Policy – How We Protect the Personal Data of Malaysian Users

When you use the naga889 platform, we collect various types of information to provide you with a secure, efficient and personalised service. We only collect information that is genuinely necessary to operate the platform.

1.1 Information You Provide Directly

• Registration Information: Full name, date of birth, identification card number (MyKad), email address, mobile number and account password.
• Financial Information: Bank account number, account holder name and digital wallet details used for deposits and withdrawals.
• KYC Documents: Copies of identification documents, proof of address and any other identity verification documents required for the account verification process.
• Communications: Records of conversations with the naga889 support team, complaints submitted and feedback you have provided.

1.2 Information Collected Automatically

• Device Data: Device type, model, operating system, unique device identifier and language settings.
• Network Data: IP address, internet service provider (ISP), connection type and general geographic location.
• Platform Activity Data: Games played, total wagering amounts, wins and losses, transaction history and active session duration.
• Cookie Data: User preferences, login session tokens and platform usage analytics data.

Every piece of information collected by naga889 is used for clear and legitimate purposes. The following are the primary ways we use users' personal data:

Naga889 will not use your data for any purpose other than those stated above without obtaining your consent first. You may withdraw consent for marketing communications at any time via your account settings.

Naga889 processes users' personal data on valid legal bases under Malaysia's Personal Data Protection Act 2010 (PDPA). The primary legal bases we rely on are:

• Contract Performance: Processing required to provide the platform services you registered for, including account management, payment processing and access to games.
• Legal Obligation: Processing required to comply with applicable legal obligations, including KYC requirements for anti-money laundering purposes.
• Legitimate Interest: Processing for platform security, fraud prevention and service improvement purposes — which does not affect users' fundamental privacy rights.
• Consent: Processing for marketing and promotional communications, where you have given explicit consent.

Naga889 takes a highly cautious approach to sharing user data. We do not sell or transfer your personal data for commercial purposes. However, in the following limited situations, data sharing may occur:

4.1 Our Service Providers

Naga889 works with selected third-party service providers to support platform operations — including payment processors, licensed game providers, cloud hosting providers, and customer support systems. All providers are bound by strict confidentiality agreements and are only permitted to use data for specified purposes.

4.2 Legal Requirements

Naga889 may disclose user data to authorities or law enforcement bodies when required to do so by Malaysian law or a valid court order. In such cases, we will endeavour to notify users in advance if permitted by law.

Protecting your data is an operational priority at naga889. We implement a range of technical and organisational security measures to prevent unauthorised access, loss, destruction or disclosure of users' personal data.

• Data Encryption in Transit: All communications between your browser or app and naga889 servers are secured using TLS 1.3 protocol with 256-bit encryption.
• Data Encryption at Rest: Sensitive data such as financial information and KYC documents is stored in encrypted format within protected databases.
• Two-Factor Authentication (2FA): Two-factor authentication is available for all naga889 accounts, providing an extra layer of protection against unauthorised access.
• Continuous Security Monitoring: The naga889 monitoring system operates 24 hours a day to detect and respond swiftly to any security threats.
• Periodic Security Testing: The naga889 platform undergoes regular penetration testing and security audits conducted by independent security experts.

Naga889 retains users' personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law. Our general data retention principles are as follows:

• Active Account Data: Retained throughout the active account period and for a defined period after account closure for audit and legal compliance purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian financial and tax legal requirements.
• KYC Documents: Retained in accordance with applicable Anti-Money Laundering (AMLA) legal requirements.
• Service Logs: Technical log data is retained for a shorter period, typically 90 days, and deleted thereafter.
• Marketing Data: Deleted when you withdraw consent or close your account, whichever comes first.

Once the retention period expires, your data will be securely deleted or converted to an anonymised format that cannot be linked back to you personally.

As a naga889 platform user, you have certain rights regarding your personal data under Malaysia's PDPA. naga889 respects and facilitates the exercise of these rights:

The naga889 platform uses cookies and similar tracking technologies to enhance the user experience, maintain login session security and analyse how users interact with our platform.

8.1 Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies: Stores your preferences such as language, time zone and display settings to deliver a more personalised experience.
• Analytics Cookies: Helps us understand how users navigate the platform for improvement purposes. This data is collected in anonymised format.
• Security Cookies: Used to detect and prevent suspicious activity, unauthorised login attempts and other security threats.

You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality and security of the naga889 platform.

The naga889 platform is a service designed exclusively for adults aged 18 and above. naga889 does not knowingly collect, process or store any personal data from individuals under the age of 18.

Naga889 reserves the right to update or amend this Privacy Policy from time to time in response to legal changes, technological developments, or changes in our operational practices. Any amendments will be indicated with a clear update date at the top of this page.

For significant amendments that materially affect how we use user data, naga889 will notify active users via in-platform notifications or their registered email at least 14 days before the changes take effect. This gives you sufficient time to review the changes and make an informed decision.

Continued use of the naga889 platform after the effective date of any amendment constitutes acceptance of the updated Privacy Policy. If you disagree with the changes made, you have the right to close your account before the amendment takes effect.

This Privacy Policy is written in Bahasa Melayu and is the official version. In the event of any conflict with translations into other languages, the Bahasa Melayu version shall prevail.